Case Study

MS – Reconciliation

Within the scope of the project, challenges related to social insurance and third-party payments were successfully consolidated and resolved.

At A Glance

To achieve the project objectives, a structured process for health insurance reconciliation was introduced and the defined project measures were successfully implemented.
For providers of capital-forming benefits (vermögenswirksame Leistungen), incorrect payment references were corrected, and through systematic clarification with the providers, retrospective allocation or reversal of payments was ensured.
To address discrepancies and payment delays in health insurance contributions, a monthly reconciliation between contribution statements and payment transactions was established, and overdue payments were consistently caught up on.
To prevent incorrect allocations in capital-forming benefit payments, payment references were retroactively validated and a controlled reconciliation process with providers was conducted to ensure correct posting.

The Story

A leading British hotel chain introduced payroll with Dayforce in the German market. As a result of the complex implementation process, discrepancies arose in payments to third-party providers. LKPU played a decisive role in the remediation.

Duration: 5 months
Team size: 3