Process-based realignment of positions, roles, and skills for the managed services unit of an HCM provider.
Firm Ground®
for fact-based organizational decisions.
Transformation, growth, cost-cutting. Confident organisational decisions require reliable facts.
How do you safeguard the quality of your core processes when organisation, tasks and capacities change? Which roles, skills and employees are actually needed? Where do bottlenecks, operational risks or untapped potential emerge?
Firm Ground® helps organizations identify organizational risks and turn them into a competitive advantage. Processes, structures and people are connected in one common model. Tasks, roles, skills, capacities and people are not viewed in isolation, but in context. This makes it visible whether the organisation truly fits what it needs to deliver – and where action is required.
Existing information on process organisation, organisational structure and people is transferred into a preconfigured standard model. Processes and tasks are connected with roles, positions, skills, employees and capacities. Volumes and effort add a quantitative perspective to these relationships. The result is a reliable basis for organisational decision-making.
Firm Ground® answers specific management questions: Does the team have sufficient capacity for both operational and project work? Which roles, tasks and skills are actually required? Which employees have the skills to perform a role successfully? Where are skills or responsibilities missing? Which tasks consume the most effort? And where does automation offer meaningful potential?
Organisational mismatches become visible before they turn into operational problems. Decisions on capacity, organisation and development can be prepared on the basis of facts, prioritised and clearly substantiated.
Employees also gain greater transparency: roles, tasks, required skills and development opportunities become easier to understand. At the same time, managers can identify qualification or capacity gaps and determine which measures are actually required.
Firm Ground® also creates a reliable data foundation for automation and the targeted use of AI. Before work can be automated, organizations need to understand which tasks are being performed, how much effort they require and which dependencies exist.
Experience
93% Task coverage through clearly defined roles.
How We Can Help
Transformation
When processes and structures change, roles, skills and capacities need to change with them. Firm Ground® makes visible what needs to change organisationally and where risks or gaps are emerging.
Growth
Growth increases not only capacity, but organisational complexity as well. Firm Ground® shows which roles, capabilities and resources need to grow with the organisation to maintain quality and delivery capability.
Cost Cutting
Reduce costs without putting core processes or delivery capability at risk. Firm Ground® shows which work is actually required, how much effort it takes and which capacities are needed to deliver it.
Ready to talk? Or not a Firm Ground® Customer yet?
We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes. Talk to us about what you want to achieve.