Firm Ground®

Achieve Organizational Goals Faster
Firm Ground® provides the foundation for sound, evidence-based decisions.

How can the quality of core processes be achieved and safeguarded during transformation, growth or cost-cutting initiatives? Which employees are required, with which qualifications and at what capacity? Where are they needed, and for how long? Managing operational risks and opportunities is a delicate balancing act. Systematic and rapid support can make a decisive difference.

Firm Ground® helps companies identify organisational risks and turn them into competitive advantages. Untapped performance potential is unlocked, employees are motivated and competitiveness increases. Firm Ground® recommends the measures required. Decisions regarding organisational improvements are prepared on the basis of verifiable facts, enabling managers to make them with confidence. How does it work?

Existing information relating to the organisational structure — including organisational units, roles and tasks — process organisation — including processes, IT systems, volumes and effort — and workforce organisation — including employees, skills and capacity — is collected and uploaded. Firm Ground® already maps all relevant dependencies. Once the company’s information has been uploaded, the system immediately provides analysis results and specific recommendations for action. Identified gaps can then be closed based on their level of risk.

This provides managers with validated, planning-relevant answers to questions such as:
Does the team have sufficient capacity to manage both day-to-day responsibilities and projects? Does a team member have the skills required to perform a particular role successfully? Which skills are needed to perform a position effectively? How much workforce capacity is required to manage the expected workload — for example, the number of cases, applications or transactions per unit of time? Which tasks are straightforward and frequently recurring? Which tasks are major cost and effort drivers? Which tasks can be automated?

Employees gain full transparency regarding their roles and development opportunities. They can use their resources effectively and understand which skills they need to develop and how their responsibilities may evolve. This increases both motivation and efficiency.

Firm Ground® also establishes the foundation for automation and the effective use of artificial intelligence by ensuring that relevant data is consistent, complete and readily available.