The German operations of a global service leader faced strategic and commercial issues with OEMs, necessitating a reevaluation of their service and product portfolio. LKPU undertook a highly confidential and comprehensive analysis, working closely with the EX-COM.

• Payroll service and product portfolio analysis: LKPU conducted an in-depth analysis of the existing payroll service and product portfolio, identifying areas for improvement and growth.
• Scenario preparation: Developed relevant scenarios considering the strategic and commercial challenges faced by the German operations. These scenarios served as a basis for decision-making and change planning.
• Description and Evaluation of Change Options: Identified various change options and evaluated their feasibility, potential impact, and alignment with the organization’s goals.
• Preparation of Decision-Memo: Consolidated the findings and recommendations into a decision-memo, providing a clear roadmap for implementing the identified changes in the payroll service and product portfolio.

By conducting this comprehensive analysis and providing concrete recommendations, LKPU contributed to revitalizing the service and product portfolio for the German operations of the global service leader. The resulting change roadmap aimed to address the strategic and commercial challenges faced, positioning the organization for market leadership and ensuring long-term security.